Refund policy

Thank you for shopping at rituore.com. If you are not satisfied with our product, we are here to help you.

Returns Process

• We have a 30-day return policy from the date you received it.
• The item must be unused and in the same condition you received it.
• The item must be in its original packaging.
• The item must be accompanied by a receipt or proof of purchase from us.

Shipping fee for returns

You will be responsible for paying your own purchase costs for returning your items unless they are damaged or incorrect.

Damaged/bad products

If you receive a damaged or incorrect product, please contact us at rituore@gmail.com immediately for further instructions.

We will deal with these matters on a case-by-case basis, but will ensure that we find a satisfactory solution.

Exchanges

We only exchange goods if they are faulty or damaged. If you would like to exchange them for the same item, please email us at rituore@gmail.com to discuss the exchange procedure.

Restocking Fee

We do not charge a restocking fee for returns.

Refund process

• To initiate the refund process, please contact us using our contact details.
• Once we receive your item, we will inspect it and notify you that we have received your returned item.
• After inspecting the item, we will notify you immediately of the status of your refund.
• If your return is approved, we will issue a refund to your original payment method.
• You will receive the credit within 7 Business days.

Contact Information:

Email: rituore@gmail.com

Phone number: +1 (786) 325-0300

Address: 30 N Gould St, Sheridan WY 82801, United States